Complete Utility Setup Guide for Boerne, TX

Everything you need to get connected in your new Boerne home

Setting up utilities is one of the first tasks when moving to a new home, and Boerne has some unique considerations compared to larger cities. From choosing between internet providers to understanding which water district serves your property, this guide covers every utility you will need to establish service with and provides realistic timelines for getting connected.

Electric Service: CPS Energy

CPS Energy is the primary electric provider for Boerne and most of Kendall County. Contact them at least 3 business days before your move-in date to establish service. Call (210) 353-2222 or visit cpsenergy.com to start service. You will need your new address, move-in date, Social Security number, and government ID. Unlike deregulated areas of Texas, you cannot choose your electric provider here, but CPS Energy rates are competitive and the service is reliable. For rural properties west of Boerne, Bandera Electric Cooperative may be your provider instead.

Internet: GVTC vs Spectrum

For internet service, GVTC (Hill Country Communications) is the local favorite offering fiber internet with speeds up to 1 Gbps in many areas. They are locally owned and known for excellent customer service. Call (800) 367-4882 or visit gvtc.com. Spectrum cable internet is available in some neighborhoods and offers competitive pricing. For remote workers, GVTC fiber is the clear winner for reliability and speed. Schedule installation at least 1 week before you need service, as appointments fill quickly during busy moving seasons.

Water Service

Water service depends on your location. Within Boerne city limits, contact City of Boerne Utilities at (830) 249-9511 or visit City Hall at 402 E. Blanco Rd. Bring government ID, lease or deed, and be prepared to pay a deposit. Service can usually start within 1-2 business days. Outside city limits, you may have a private well or be served by a water supply corporation. Check your closing documents or ask your realtor which applies to your property. If you have a well, contact Cow Creek Groundwater Conservation District for permit information.

Natural Gas: CenterPoint Energy

Natural gas service from CenterPoint Energy is available in some Boerne areas but not all. Many homes use propane or all-electric systems instead. If your home has gas, call CenterPoint at (800) 752-8036 or visit centerpointenergy.com to start service. You will need 2-3 business days notice. If your home uses propane, you will need to establish an account with a local propane supplier such as Blossman Gas or Ferrellgas. Propane tanks are typically leased from the supplier.

Trash and Recycling

Inside Boerne city limits, trash and recycling service is provided by the city and included in your utility bill. Contact City of Boerne at (830) 249-9511. Curbside pickup is weekly with recycling available. Outside city limits, you will need to arrange private trash service. Republic Services at (830) 249-8681 is a common choice. Expect to pay $25-40 per month for weekly pickup. Some rural residents opt for self-haul to the Kendall County transfer station instead.

Utility Setup Timeline

For a smooth move, follow this timeline: 2 weeks before, contact CPS Energy and GVTC to schedule start dates. 1 week before, contact city water or verify well status and confirm internet installation appointment. 3 days before, confirm all services are scheduled to be active on your move-in date. Day of move, verify electricity, water, and HVAC are working before movers arrive. Having utilities ready prevents delays and ensures your family is comfortable from day one.

Last updated: April 1, 2025

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