Storm Damage Repair Guide for Boerne Homeowners

Safety comes first—never enter a home with structural damage or downed power lines. Once safe, document everything with photos and videos before any cleanup. Cover broken windows and damaged roof areas with tarps to prevent water intrusion (keep receipts for insurance). Turn off water if you suspect pipe damage. Contact your insurance company within 24 hours to report damage and begin the claims process.

From the ground, look for missing or damaged shingles, dents in gutters and downspouts, damaged flashing around vents and chimneys, and broken siding. Check windows for cracks and screens for holes. Inspect AC units, which are vulnerable to hail damage. Do not climb on your roof—professional inspectors have proper equipment and insurance. Many Boerne roofers offer free storm damage inspections.

Water damage requires immediate attention to prevent mold growth, which can begin within 24-48 hours. Check ceilings for water stains or sagging. Inspect attics for wet insulation. Look for water intrusion around windows and doors. Remove standing water and run dehumidifiers. If damage is extensive, call a water mitigation company—they work directly with insurance companies and can prevent secondary damage.

Document everything in writing and keep copies of all correspondence. Your insurance company will send an adjuster—be present during their inspection and point out all damage you've documented. Get your own estimates from licensed contractors before accepting settlement offers. You have the right to choose your own contractors; you are not required to use insurance company referrals. If you disagree with the assessment, you can request a re-inspection or hire a public adjuster.

After major storms, out-of-town contractors flood the area looking for quick work. Red flags include: door-to-door solicitation immediately after storms, pressure to sign contracts quickly, requests for large upfront payments, offers to pay your insurance deductible (this is insurance fraud), and no local address or references. Stick with established Boerne contractors who will be here long after the repairs are complete.

Hire local contractors with verifiable history in the Boerne area. Verify licensing, insurance, and bonding before signing anything. Get multiple written estimates with detailed scopes of work. Check references and online reviews. Ensure contracts include start and completion dates, payment schedules tied to milestones, and warranty information. Never pay more than 10% upfront, and hold final payment until work passes inspection.